Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. The outcome of every game is determined by chance, and the house always has a mathematical advantage. Please gamble only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to access and play online pokies in New Zealand. If you are under 18, please do not use these services. All licensed operators are required to verify your age and identity before allowing play.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount of time or money spent
- Spending more time and money on gambling than intended
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money or going into debt to finance gambling
- Feeling anxious, irritable, or depressed when unable to gamble
- Attempting to cut back or stop gambling but being unable to do so
- Using gambling as a way to escape problems or manage stress
- Losing relationships or employment due to gambling
Self-Help Tools Available
Most reputable online pokies operators offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose
- Time Limits: Set automatic session timeouts to limit playing time
- Reality Checks: Receive regular notifications about time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
Use these tools to manage your gambling responsibly and stay within your limits.
Support Organisations in New Zealand and Beyond
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (Ngā Kaupapa Tūtoko Pūtea)
Phone: 0800 664 262
Website: www.problemgambling.nz
Free counselling and support services for those affected by problem gambling - Gamblers Anonymous (New Zealand)
Support groups and peer assistance throughout New Zealand
Website: www.gamblersanonymous.org.nz
International Support Services
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Need Help?
If you think you may have a gambling problem, reach out for help today. There is no shame in seeking support. Problem gambling is treatable, and recovery is possible with the right help.
Contact the Problem Gambling Foundation on 0800 664 262 or visit their website for confidential advice and assistance.
hanmercouriers.co.nz is committed to promoting responsible gambling. This information is provided for educational purposes and should not be considered as professional medical or legal advice. Always gamble responsibly and within your means.